Shipping policy

Shipping Policy

All orders are processed within 1 to 2 working days (excluding weekends, public holidays and unless otherwise stated on the product page) after receipt of your email. order confirmation email. You will receive a new notification when your order has been shipped.

Shipping Rates and Estimates

We offer international shipping services to all countries in the world.

The shipping costs for your order will be calculated automatically based on your delivery address and displayed at checkout. For your information, here is an estimate of delivery costs based on our most popular products. These rates may vary slightly depending on your exact delivery address.

	France	Europe	United Kingdom	Switzerland	USA	World
Tendipots™	€30	€60	€60	€90	€140	€160
FloorCam Pro Kit	€15	€25	€30	€40	€80	€90
Bipodal pro kit	€30	€45	€45	€70	€160	€190
KrosschecK™	€20	€45	€45	€70	€160	€190

How can I check the status of my order?

When your order ships, you will receive an email notification from us which will include a tracking number which you can use to check its status. Please allow 48 hours for tracking information to become available.

If you have not received your order within 5 days of receiving your shipping confirmation email, please contact us at contact@ekico.fr stating your name and order number, and we will review it for you.